FAQs

attending a show

Artist AccessIbility

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If you are an artist with any questions or accessibility requirements please email rylee.p@170russell.com

Where can I purchase tickets?

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Tickets are available on our website www.170russell.com

Entry on the night

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Tickets are delivered as e-tickets to your email to be scanned at the door, however, you can also simply provide photo id at the door if you can not locate your ticket.

For the safety of all patrons and staff, guests wearing open-toed or steel-toed footwear will not be permitted entry to the venue.

Passouts

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You are free to come and go as you please from 170 Russell once your ticket has been processed and you have a stamp. Please see our door or security staff if you require assistance or need a quiet place for a break during the show.

AccessIbility

Do you accept Companion Cards?

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The venue accepts companion cards. Please contact rylee.p@170russell.com
***Please note: you will need to provide a companion card number at the time of booking.

Seating for people with difficulty standing

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If you are unable to stand for extended periods of time a chair can be arranged for you. Please contact rylee.p@170russell.com prior to show day to arrange for a chair.

Is there wheelchair access?

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Please contact the venue prior to purchasing tickets to ensure suitable access is available. 
Please note that because 170 Russell is a standing-room-only venue, restricted viewing may occur.

Shows with strobe lighting

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Every effort is made to ensure there is signage for any shows including strobe lighting; however, this may not always be possible. Please contact the venue if you have any concerns around strobe or flashing lighting for a show you are attending.

Room Lighting

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Please note that there is low lighting in and around the band room as a requirement for shows. If you have low vision and need assistance, please let us know.

how to get here

Where is 170 Russell?

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170 Russell is located at 170 Russell Street Melbourne (Corner of Russell Street & Little Bourke Street / Chinatown)

Parking

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There is limited street parking and Wilson’s parking next door at 180 Russell Street. To book a spot online, please visit Wilson Parking

Tram

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The closest tram stop is Russell Street – Stop 7, which is on Route 86 & 96. Alternatively, Bourke Street Mall/ Swanston Street – Stop 10 is serviced by tram routes 1, 3/3A, 5, 6, 16, 64, 67 & 72. All stops are level access stops.

Train

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Parliament is the closest train station. Please click here for more information and timetables.

Wheelchair accessible entrance

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Please contact the venue prior to purchasing tickets to ensure suitable access is available. 
Access for wheelchair users is via the glass doors at 180 Russell Street. Please see our security staff at the front entrance.